Travel Coordinator 

If you love animals and travel, are highly organized and are well-versed in the etiquette of excellent customer service, Worldwide Animal Travel has a career for you!

Worldwide Animal Travel is the leading Canadian, full-service pet relocation company with offices in Vancouver and Toronto. We’ve been providing pets with the true VIP travel experience for almost 25 years and it shows! This is a fast-paced environment that revolves around the safety of family pets.

We are looking for full-time Travel Coordinators in our Toronto office.

Qualifications include:

• Min. of 2 years customer service experience
• Proven communication skills written and verbal
• Experience in customer service (front line)
• Proactive person who takes initiative
• Problem-solver
• Excellent computer skills
• Self-motivated and work with limited supervision
• Post-secondary education and/or training in customer service, communications or equivalent

Successful candidates will have the following skills:

• Proven ability to work well under pressure
• Superior attention to detail
• Able to meet tight deadlines
• Takes Initiative and is reliable
• Effective interpersonal skills
• Flexible and able to adapt
• Works well as an active team player
• Client focussed
• Uses sound judgement and is able to troubleshoot issues
• Extremely well organized

Please submit your resume, location of interest, and cover letter to bruno@animaltravel.com.

Only candidates selected for an interview will be contacted.

Operations Staff (Vancouver)

Do you love animals? Want to make a career out of working with them?

Worldwide Animal Travel is a full-service pet relocation company based in Vancouver, BC, and Toronto, ON. We are here to provide pets the true VIP travel experience!

We are expanding and are looking for a part-time and full-time opening in our operations department in our Vancouver office location.

Qualifications include:

• Have a clean driver’s license abstract with minimum 3 years driving experience in Canada
• Experience in handling pets
• Must like animals
• Enjoys a clean environment
• Self motivated and work with limited supervision
• Can lift min 40 kgs

This is a fast-paced environment that revolves around the safety of family pets.

Successful candidates will have the following duties:

• Maintain clean facility
• Walk dogs
• Prepare pet carriers for travel
• Clean pet carriers
• Bath dogs when required
• Run documents to government agencies
• Copy and sort health documents

Please submit your resume, stating full-time or part-time to marketing@animaltravel.com.

Wage starts at $18.00 an hour.
Only candidates selected for an interview will be contacted.

Position: Animal Travel Coordinator Manager (Vancouver)

Worldwide Animal Travel, Div. of MID Forwarding Inc., is expanding its Vancouver operations and is searching for a passionate individual to spearhead our operations in Richmond, BC.

Requirements:

• Requires completion of secondary school
• Several years in a sales and/or managerial role in, customer service and pet relocation, or a related field is preferred
• Post-secondary diploma or degree in business administration or a related field is strongly required
• Experience in shipping live cargo is a highly preferred

Responsibilities:

• Ensure ethical treatment and transport of live animals and animal husbandry
• Control and direct staff in the ethical handling and transport of live cargo
• Develop and maintain cordial relations with clients, breeders, airlines government, private veterinary clinics, and vendors
• Analyze and assess current market trends to determine supply and demand of business; execute new marketing strategies to accommodate new trends and consumer demand
• Plan and revise budgets and approve expenditures
• Maintain a high standard of customer service and satisfaction by resolving complaints
• Update staff on jurisdictional changes and requirements for shipping live cargo, approve all export shipment documents
• Ensure that travel equipment is always well-maintained
• Organize recruitment efforts, manage and assign duties to staff, and hold annual performance reviews to ensure constant compliance and improvement
• Set and adjust prices as necessary
• Petty cash control

Salary and Benefits:

• $35.00/hour, 40 hours/week (Full-time, Permanent)
• Extended medical and 3 weeks paid vacation

Apply:

bruno@animaltravel.com

*Worldwide Animal Travel is a fair-opportunity organization. Your interest in this vacancy is greatly appreciated.
Only those who apply via email and are shortlisted will be contacted.