Animal Travel Coordinator Manager (Vancouver)

Position: Animal Travel Coordinator Manager (Vancouver)

Worldwide Animal Travel, Div. of MID Forwarding Inc., is expanding its Vancouver operations and is searching for a passionate individual to spearhead our operations in Richmond, BC.


  • Requires completion of secondary school
  • Several years in a sales and/or managerial role in, customer service and pet relocation, or a related field is preferred
  • Post-secondary diploma or degree in business administration or a related field is strongly required
  • Experience in shipping live cargo is a highly preferred


  • Ensure ethical treatment and transport of live animals and animal husbandry
  • Control and direct staff in the ethical handling and transport of live cargo
  • Develop and maintain cordial relations with clients, breeders, airlines government, private veterinary clinics, and vendors
  • Analyze and assess current market trends to determine supply and demand of business; execute new marketing strategies to accommodate new trends and consumer demand
  • Plan and revise budgets and approve expenditures
  • Maintain a high standard of customer service and satisfaction by resolving complaints
  • Update staff on jurisdictional changes and requirements for shipping live cargo, approve all export shipment documents
  • Ensure that travel equipment is always well-maintained
  • Organize recruitment efforts, manage and assign duties to staff, and hold annual performance reviews to ensure constant compliance and improvement
  • Set and adjust prices as necessary
  • Petty cash control

Salary and Benefits:

  • $35.00/hour, 40 hours/week (Full-time, Permanent)
  • Extended medical and 3 weeks paid vacation


*Worldwide Animal Travel is a fair-opportunity organization. Your interest in this vacancy is greatly appreciated.
Only those who apply via email and are shortlisted will be contacted.