Position: Animal Travel Coordinator Manager (Vancouver)

Worldwide Animal Travel, Div. of MID Forwarding Inc., is expanding its Vancouver operations and is searching for a passionate individual to spearhead our operations in Richmond, BC.

Requirements:

• Requires completion of secondary school
• Several years in a sales and/or managerial role in, customer service and pet relocation, or a related field is preferred
• Post-secondary diploma or degree in business administration or a related field is strongly required
• Experience in shipping live cargo is a highly preferred

Responsibilities:

• Ensure ethical treatment and transport of live animals and animal husbandry
• Control and direct staff in the ethical handling and transport of live cargo
• Develop and maintain cordial relations with clients, breeders, airlines government, private veterinary clinics, and vendors
• Analyze and assess current market trends to determine supply and demand of business; execute new marketing strategies to accommodate new trends and consumer demand
• Plan and revise budgets and approve expenditures
• Maintain a high standard of customer service and satisfaction by resolving complaints
• Update staff on jurisdictional changes and requirements for shipping live cargo, approve all export shipment documents
• Ensure that travel equipment is always well-maintained
• Organize recruitment efforts, manage and assign duties to staff, and hold annual performance reviews to ensure constant compliance and improvement
• Set and adjust prices as necessary
• Petty cash control

Salary and Benefits:

• $35.00/hour, 40 hours/week (Full-time, Permanent)
• Extended medical and 3 weeks paid vacation

Apply:

bruno@animaltravel.com

*Worldwide Animal Travel is a fair-opportunity organization. Your interest in this vacancy is greatly appreciated.
Only those who apply via email and are shortlisted will be contacted.