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COVID-19 TRAVEL UPDATE

June 8th, 2020


Dear valued customer,

As airline restrictions begin to lift in Canada, Worldwide Animal Travel is excited to announce that we will be resuming pet relocations for a select number of routes. These include:

  • Transport within Canada
  • Transport (via car) from Canada to the USA
  • Transport from Canada to Hong Kong, Japan, Singapore, London, Amsterdam, Frankfurt, and Paris

Due to an increased demand for online inquiries, our turnaround time for responding to quote requests may be delayed as well. We thank you for your patience and understanding during this time, and we look forward to helping you and your pet travel in the near future! 

Sincerely,

Worldwide Animal Travel

COVID-19 TRAVEL ANNOUNCEMENT

March 30th, 2020


Dear valued customer,

Due to recent developments in air travel restrictions as a result of COVID-19, many airlines are no longer accepting live animal bookings, and are reducing operation to reflect less passenger traffic.

If you have a trip scheduled for the coming weeks, our team at Worldwide Animal Travel will do our best to honour it, airline permitting. We are working reduced hours at our offices to ensure the safe and successful delivery of your pet(s) as their comfort and well-being remain our top priority.

Additionally, I want to inform you of the measures we are taking to ensure the safety of your pet(s) and our employees, including:

  • Communicating with our employees and partners daily regarding important health and safety measures as per government health officials
  • Introducing enhanced cleaning protocols at both our Toronto and Vancouver offices, with particular focus on surface cleaning

During this time, we are available to provide quotes for bookings for the latter half of 2020. If you require a quote, please complete our Request A Quote form, and our team will be happy to assist you. If you have any questions regarding the status of your booking, please do not hesitate to contact us at 1(877) 958-7387.

We’ll continue to monitor this situation closely. For more information, please visit our FAQ page.
On behalf of Worldwide Animal Travel, I wish you and your loved ones good health during this unprecedented time.

Sincerely,

Bruno Mansueto
Managing Director
Worldwide Animal Travel